FAQ - Frequently Asked Questions

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Do you have a question for us? We are here to answer you!

If you don't see your answer in the FAQ, write us a message. We will get back to you as soon as possible.

Wooly home is safe because it is tested , in a controlled environment, by behavioral veterinarians specialized in in applied ethology and animal welfare.

Wooly Home is quick and easy to assemble and requires no instructions. The cat bed takes up little space and can be disassembled and reassembled as many times as you want.

Wooly Home tutela l'ambiente e l'animale perché realizzata in pura cellulosa riciclabile al 100%. Il materiale FSC è dunque conforme alle norme per la protezione e il mantenimento delle comunità rurali.

Wooly Home can be purchased on our website at the “Buy it” page.
FAQ - Frequently asked questions about how to manage the purchase and your account

Buying Guide!

Frequently asked questions to manage your order.

For anything you can also use live chat!

You can sign up during the purchasing or following this link

If you have lost your password, don't worry you can recover it via this link

Of course, you can use the Live chat on the left side of your monitor or mobile device to talk to us, we will reply as soon as possible.

Our e-commerce has direct integration with Unicredit, so you can pay with your credit card in total safety!

We have chosen MBE guaranteed shipments